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Payments
We accept Etsy Payments, Etsy Gift Cards, Paypal
Shipping from United States
I ship all my items via USPS, with safe and secure packaging. Order tracking information will be updated automatically once your order is shipped. Typically, orders are shipped out within 3 business days from the order date (exceptions can be made). I do offer shipping upgrades and rush shipping. Message me for details.
Returns & Exchanges
I gladly accept returns and exchanges
Just contact me within: 14 days of delivery
Ship items back to me within: 30 days of delivery
I don't accept cancellations
But please contact me if you have any problems with your order.
The following items can't be returned or exchanged
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
- Custom or personalized orders
- Perishable products (like food or flowers)
- Digital downloads
- Intimate items (for health/hygiene reasons)
Returns and exchange details
Refunds are only provided if the item is not as described. Please be sure to give me as detailed information as possible once you place your order for a custom item.
In the unfortunate but unlikely event that your AxMen product is broken during shipment, please notify us within 48 hours to report the broken item to me once it has been received. We will send a replacement ASAP.
Additional
Warranty?
What separates AxMen from other watch shops - All our watches are backed by a 1 year mechanical warranty.
Where do I put my engraving details?
You can leave your engraving instructions in the "notes" section on the checkout page or message us!
Reviews (42)
Average:
Aug 3, 2019
They worked with me on returning a ring after buying a size too big and the ring is beautiful!
crosswell12
Jun 4, 2019
lopezblanca24
Feb 8, 2019
Jamie Kiesch
Oct 30, 2018
ashley schroth-cary
Sep 12, 2018
Kelly Weber