I ship all my items via USPS, with safe and secure packaging. Order tracking information will be updated automatically once your order is shipped. Typically, orders are shipped out within 3 business days from the order date (exceptions can be made). I do offer shipping upgrades and rush shipping. Message me for details.
Just contact me within: 14 days of delivery
Ship items back to me within: 30 days of delivery
But please contact me if you have any problems with your order.
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
Refunds are only provided if the item is not as described. Please be sure to give me as detailed information as possible once you place your order for a custom item.
In the unfortunate but unlikely event that your AxMen product is broken during shipment, please notify us within 48 hours to report the broken item to me once it has been received. We will send a replacement ASAP.
What separates AxMen from other watch shops - All our watches are backed by a 1 year mechanical warranty.
Where do I put my engraving details?
You can leave your engraving instructions in the "notes" section on the checkout page or message us!